.shop-support-workspace{--support-ink:var(--ink,#253247);--support-muted:var(--muted,#667286);--support-line:var(--line,#e0e5ec);--support-paper:var(--paper,#f3f5f8);--support-accent:var(--accent,#255dcb);--support-soft:var(--accent-soft,#edf3fc);color:var(--support-ink);min-width:0}.shop-support-workspace h2{letter-spacing:-.025em;margin:0;font-size:24px;line-height:1.3}.shop-support-workspace h3{margin:0;font-size:18px;line-height:1.4}.shop-support-workspace h4{margin:0 0 14px;font-size:15px;font-weight:600;line-height:1.4}.shop-support-workspace>.shop-section-heading{margin-bottom:20px}.shop-support-workspace>.shop-section-heading .shop-muted{margin:8px 0 0}.support-summary{border:1px solid var(--support-line);color:var(--support-muted);background:#fff;border-radius:12px;flex-wrap:wrap;gap:18px 0;margin-bottom:22px;padding:20px 24px;font-size:12px;display:flex}.support-summary>span{border-left:1px solid var(--support-line);flex:150px;padding:0 20px}.support-summary>span:first-child{border-left:0;padding-left:0}.support-summary strong{color:var(--support-ink);font-variant-numeric:tabular-nums;margin-bottom:5px;font-size:26px;font-weight:600;line-height:1.2;display:block}.support-filters{border:1px solid var(--support-line);background:#fff;border-radius:12px;grid-template-columns:2fr 1fr 1fr;gap:16px;margin-bottom:8px;padding:20px 22px;display:grid}.shop-support-workspace label{color:var(--support-ink);flex-direction:column;gap:7px;min-width:0;font-size:13px;font-weight:500;line-height:1.5;display:flex}.shop-support-workspace :is(input,select,textarea){width:100%;min-width:0;color:var(--support-ink);font:inherit;background:#fff;border:1px solid #acb7c5;border-radius:6px;min-height:46px;margin:0;padding:11px 12px}.shop-support-workspace textarea{resize:vertical;line-height:1.65}.shop-support-workspace :is(input,select,textarea,button,a,summary):focus-visible{outline:3px solid 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var(--support-line);background:#fff;border-radius:12px;overflow:hidden}.support-cases:empty{display:none}.support-case+.support-case{border-top:1px solid var(--support-line)}.support-case-summary{text-align:left;width:100%;color:var(--support-ink);background:#fff;border:0;grid-template-columns:minmax(0,1.2fr) minmax(0,1.3fr) minmax(130px,.7fr) 18px;align-items:center;gap:20px;min-height:84px;padding:21px 24px;display:grid}.support-case-summary>span{flex-direction:column;gap:5px;min-width:0;display:flex}.support-case-summary strong{overflow-wrap:anywhere;font-size:14px;font-weight:600;line-height:1.5}.support-case-summary small{color:var(--support-muted);overflow-wrap:anywhere;font-size:12px;line-height:1.5}.support-case-summary .support-status{background:var(--support-soft);color:var(--support-accent);overflow-wrap:anywhere;border-radius:6px;justify-content:center;justify-self:start;align-items:center;padding:6px 10px;font-size:12px;font-weight:600;line-height:1.4;display:inline-flex}.support-case-summary:hover,.support-case.is-expanded>.support-case-summary{background:var(--support-paper)}.shop-support-workspace .support-case-summary:focus-visible{outline-offset:-4px}.support-case.is-expanded>.support-case-summary>svg{transform:rotate(180deg)}.support-case-body{border-top:1px solid var(--support-line);background:#fff;min-width:0;padding:26px 28px 30px}.support-case-heading{justify-content:space-between;align-items:center;gap:16px;margin-bottom:16px;display:flex}.support-customer-message{white-space:pre-wrap;overflow-wrap:anywhere;background:var(--support-paper);border-radius:8px;margin:0 0 12px;padding:16px 18px;font-size:14px;line-height:1.75}.support-detail-grid{grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:28px;margin:26px 0;display:grid}.support-detail-grid>section{min-width:0}.support-detail-grid>section+section{border-left:1px solid var(--support-line);padding-left:28px}.shop-support-workspace p,.shop-support-workspace li{overflow-wrap:anywhere;font-size:13px;line-height:1.75}.support-detail-grid ul{margin:12px 0;padding-left:18px}.support-detail-grid a{color:var(--support-accent)}.shop-support-workspace :is(.shop-secondary,.shop-external){border-radius:6px;min-height:44px}.shop-support-workspace .shop-secondary{padding:10px 15px;font-size:13px}.support-photo-list{flex-wrap:wrap;gap:12px;margin:14px 0;display:flex}.support-photo-list img{object-fit:contain;border:1px solid var(--support-line);background:var(--support-paper);border-radius:6px;width:104px;height:104px}.support-evidence{margin:16px 0}.support-review-form{border:1px solid var(--support-line);background:var(--support-paper);border-radius:10px;flex-direction:column;gap:18px;padding:22px;display:flex}.support-review-form>h4{margin:0}.shop-support-workspace .support-review-form>.shop-secondary{background:var(--support-accent);border-color:var(--support-accent);color:#fff;align-self:flex-start}.shop-support-workspace .support-review-form>.shop-secondary:hover:not(:disabled){filter:brightness(.92)}.support-form-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;display:grid}.shop-support-workspace label small{color:var(--support-muted);font-size:12px;font-weight:400;line-height:1.6}.support-record-fields{border-top:1px solid var(--support-line);padding-top:6px}.support-record-fields>summary,.support-refund-disclosure>summary{cursor:pointer;min-height:44px;color:var(--support-accent);padding:12px 0;font-size:13px;font-weight:600;line-height:1.5}.support-record-fields .support-form-grid{grid-template-columns:repeat(2,minmax(0,1fr));margin:12px 0 0}.support-history{border-top:1px solid var(--support-line);padding-top:26px}.support-timeline{border-left:2px solid var(--support-line);margin:0;padding:0;list-style:none}.support-timeline li{padding:0 0 22px 18px;position:relative}.support-timeline li:last-child{padding-bottom:0}.support-timeline li:before{content:"";background:var(--support-accent);border:2px solid #fff;border-radius:50%;width:8px;height:8px;position:absolute;top:7px;left:-5px}.support-timeline li>div{flex-wrap:wrap;align-items:baseline;gap:6px 14px;display:flex}.support-timeline strong{font-size:12px;font-weight:600}.support-timeline time{color:var(--support-muted);font-size:12px}.support-timeline p{white-space:pre-wrap;margin:6px 0 0}.support-refund-list{list-style:none;padding:0!important}.support-refund-list li{border-bottom:1px solid var(--support-line);flex-direction:column;gap:5px;padding:12px 0;display:flex}.support-refund-list strong{font-size:13px;font-weight:600}.support-refund-list small{color:var(--support-muted);font-size:12px}.support-refund-disclosure{background:#fffaf8;border:1px solid #e4d1ca;border-radius:8px;margin-top:20px;padding:4px 16px 10px}.support-refund-disclosure>summary{color:#8e342c}.support-refund-disclosure form{flex-direction:column;gap:16px;padding:6px 0;display:flex}.support-refund-disclosure form>p{margin:0}.shop-support-workspace .check-label{flex-direction:row;align-items:flex-start;gap:10px;min-height:44px;font-weight:400}.shop-support-workspace .check-label input{width:18px;height:18px;min-height:18px;accent-color:var(--support-accent);flex:none;margin-top:3px;padding:0}.shop-support-workspace .shop-danger{color:#8e342c;background:#fff;border-color:#deb6b2}.support-order-links{border-bottom:1px solid var(--support-line);color:var(--support-muted);flex-wrap:wrap;align-items:center;gap:12px;padding:16px 22px;font-size:13px;display:flex}.shop-support-workspace .shop-queue-empty{border:1px solid var(--support-line);color:var(--support-muted);background:#fff;border-radius:12px;padding:34px 24px}.shop-support-workspace .shop-queue-empty h3{color:var(--support-ink);margin-bottom:8px}.shop-support-workspace .shop-queue-empty p{margin:0 0 16px}.shop-support-workspace [hidden]{display:none!important}@media (max-width:900px){.support-summary{gap:18px 0}.support-summary>span{flex-basis:50%;padding:0 18px}.support-summary>span:nth-child(odd){border-left:0;padding-left:0}.support-filters{grid-template-columns:1fr 1fr}.support-search{grid-column:1/-1}.support-case-summary{grid-template-columns:minmax(0,1fr) minmax(0,1fr) 18px;gap:14px;padding:18px 20px}.support-case-summary .support-status{grid-area:2/2}.support-case-summary>svg{grid-area:1/3/3}.support-detail-grid{gap:22px}.support-detail-grid>section+section{padding-left:22px}.support-form-grid{grid-template-columns:1fr 1fr}}@media (max-width:600px){.support-summary{padding:18px}.support-summary strong{font-size:24px}.support-summary>span{padding-right:10px}.support-filters{gap:14px;padding:18px}.support-case-summary{grid-template-columns:minmax(0,1fr) 18px;gap:10px;padding:18px}.support-case-summary>span:nth-child(2){grid-column:1}.support-case-summary .support-status{grid-area:auto/1}.support-case-summary>svg{grid-area:1/2/4}.support-case-body{padding:20px 18px}.support-case-heading{align-items:flex-start}.support-case-heading h3{font-size:17px}.support-detail-grid,.support-form-grid,.support-record-fields .support-form-grid{grid-template-columns:1fr}.support-detail-grid>section+section{border-left:0;border-top:1px solid var(--support-line);padding:22px 0 0}.support-review-form{gap:16px;padding:18px}.support-review-form>.shop-secondary{width:100%}.shop-support-workspace :is(input,select,textarea){font-size:16px}.support-case-heading .shop-secondary{flex-shrink:0;padding-inline:10px;font-size:12px}.support-order-links{flex-direction:column;align-items:flex-start;padding:16px}.support-refund-disclosure{padding-inline:14px}}@media (max-width:390px){.support-filters{grid-template-columns:1fr}.support-search{grid-column:auto}.support-case-heading{flex-direction:column;gap:12px}}
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